Terms of Service

Overview

These Terms of Service govern your use of our online social chat platform.

The platform provides video chat, voice chat, text chat, random matching, online host discovery, host profiles, private chat, virtual gifts, coins, VIP membership, and related services.

By using the platform, you agree to these Terms. If you do not agree, you should stop using the platform.

1. Eligibility

You may use the platform only if you meet the required age and legal eligibility standards in your location.

By using the platform, you confirm that:

• You are legally allowed to use this type of service
• You will follow these Terms
• You will follow our Community Guidelines
• You will not use the platform for illegal, harmful, abusive, or deceptive activities

We may restrict or remove access if we believe a user does not meet eligibility requirements.

2. Platform Services

The platform may include:

• Random video matching
• Random voice matching
• Random text matching
• Next switching
• HD video chat with adaptive quality
• Text chat with translation
• Online host lists
• Host profile pages
• Host photos and videos
• Private chat
• Virtual gifts
• Coins
• VIP membership
• Video feed
• Support and safety tools

Some features may be free to try. Some features may require coins, VIP, or other paid access.

3. No Sign-Up Starting Flow

Users may be able to start using certain features without creating an account first.

However, no sign-up access does not mean unlimited or unrestricted use. Some features may require session verification, account creation, coins, VIP membership, or other access requirements.

We may change access rules depending on product design, safety needs, payment requirements, or legal obligations.

4. Free Matching Chances

New users may receive free matching chances to try supported chat features.

Free matching chances may be limited by:

• Number of uses
• Time period
• Device or session
• Region
• Product rules
• Abuse prevention systems

After free matching chances are used, continued access to supported features may require coins, VIP, or another paid option.

Free chances have no cash value and cannot be exchanged for money.

5. Coins

Coins are a virtual item that may be used for supported platform features, such as:

• Continued matching
• Private chat
• Virtual gifts
• Host interaction
• Other paid features shown in the platform

Coins are not money, stored value, or a financial instrument. Coins cannot be withdrawn, transferred outside the platform, resold, or exchanged for cash unless required by law.

Coin pricing, availability, and usage rules may change.

For more details, read our Payment Terms.

6. VIP Membership

VIP membership may provide additional access or benefits depending on the current product rules.

VIP benefits may change over time. The platform should display current VIP details before purchase.

Unless otherwise stated, VIP access is for personal use only and cannot be transferred.

For payment and renewal details, read our Payment Terms.

7. Virtual Gifts

Users may send virtual gifts to hosts or other supported recipients.

Virtual gifts may require coins or paid access. Gifts are digital items and do not represent cash, ownership, or physical goods.

Once a gift is sent, it may be considered consumed and may not be refundable except where required by law or stated in our Refund Policy.

8. User Conduct

Users must not use the platform to:

• Harass, threaten, or abuse others
• Share illegal content
• Impersonate another person
• Scam, spam, or deceive users
• Share another person’s private information
• Attempt to bypass payment systems
• Interfere with platform security
• Use bots or automated tools without permission
• Upload content they do not have the right to use
• Violate applicable laws or platform rules

For more details, read our Community Guidelines.

9. User Content

Users may create, send, upload, or display content, including messages, profile details, photos, videos, or other materials.

You are responsible for the content you provide.

By submitting content, you confirm that:

• You have the right to share it
• It does not violate laws or third-party rights
• It does not violate our platform rules

We may remove content or restrict access when content violates these Terms, our Community Guidelines, or applicable law.

10. Host Content and Interactions

Hosts may display profiles, photos, videos, and other content.

Users may browse host profiles, send private messages, send gifts, or interact through supported features.

The platform does not guarantee that every interaction will meet a user’s expectations. Users are responsible for how they communicate and should avoid sharing sensitive information.

11. Payments and Refunds

Paid features may include coins, VIP membership, gifts, or other platform access.

All payments are subject to the payment terms shown at purchase and our policy pages.

Please review:

• Payment Terms
• Refund Policy

12. Service Availability

We work to keep the platform available and functional, but we do not guarantee uninterrupted service.

The platform may be affected by:

• Maintenance
• Network problems
• Device limitations
• Third-party service issues
• Security incidents
• Regional restrictions
• Product updates

We may modify, suspend, or discontinue features at any time.

13. Safety and Moderation

We may use moderation tools, user reports, automated systems, manual review, or other measures to help protect the platform.

However, we cannot guarantee that every harmful or unwanted interaction will be prevented. Users should act carefully when chatting with new people online.

14. Account or Access Restrictions

We may restrict, suspend, or terminate access if a user violates these Terms, Community Guidelines, payment rules, or applicable laws.

Restrictions may apply to:

• Chat access
• Matching
• Private chat
• Host interaction
• Coin usage
• VIP access
• Device or session access

15. Disclaimer

The platform is provided on an “as available” basis.

We do not guarantee:

• That every user or host will respond
• That every match will be suitable
• That video quality will always be HD
• That translation will always be perfect
• That the service will always be uninterrupted
• That user-generated content will always be accurate

Users should make their own decisions when interacting online.

16. Limitation of Liability

To the maximum extent allowed by law, the platform and its operators are not responsible for indirect, incidental, special, consequential, or punitive damages arising from use of the platform.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to all users.

17. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we may update the “Last Updated” date. Continued use of the platform means you accept the updated Terms.

18. Contact

If you have questions about these Terms, contact us through the support channel on our Contact page.