Payment Terms

Overview

These Payment Terms explain how payments, coins, gifts, VIP membership, and paid digital features work on our platform.

The platform may offer free matching chances to new users. After those free chances are used, continued access to some features may require coins, VIP membership, or another paid option.

By making a purchase, you agree to these Payment Terms.

1. Paid Features

Paid features may include:

• Coins
• Virtual gifts
• VIP membership
• Continued matching
• Private chat
• Host interactions
• Video-related features
• Other digital services shown in the platform

The exact price, feature access, and rules should be shown before purchase.

2. Free Matching Chances

New users may receive free matching chances.

Free matching chances are promotional or trial-based access and have no cash value.

They cannot be:

• Sold
• Transferred
• Withdrawn
• Refunded
• Exchanged for money
• Converted into coins unless explicitly stated

Free chances may be limited by product rules, device, session, account, region, or abuse prevention systems.

3. Coins

Coins are virtual items used inside the platform.

Coins may be used for supported actions such as:

• Continued matching
• Private chat
• Virtual gifts
• Host interaction
• Other paid platform features

Coins are not legal currency. They cannot be withdrawn, sold, exchanged outside the platform, or redeemed for cash unless required by law.

4. Coin Pricing and Availability

Coin packages, prices, and promotions may change.

Prices may vary depending on:

• Region
• Currency
• Payment provider
• Promotional offer
• Platform version
• Taxes or fees
• Product rules

The final price shown at checkout is the price that applies to the transaction.

5. Virtual Gifts

Virtual gifts are digital items users may send during supported host interactions.

Gifts may require coins or another form of paid access.

Once a gift is sent, it is usually considered consumed. Gift transactions may not be reversible except where required by law or stated in our Refund Policy.

6. VIP Membership

VIP membership may provide additional access or benefits.

VIP details should be shown before purchase and may include information such as:

• Access period
• Renewal rules
• Available features
• Price
• Cancellation method
• Limitations

VIP features may change over time. If a change materially affects active VIP access, we may provide notice where required.

7. Subscriptions and Renewals

If VIP or another paid feature is offered as a subscription, it may renew automatically unless cancelled before the renewal date.

Users are responsible for reviewing renewal terms and cancelling in time if they do not want to continue.

Subscription management may depend on the payment provider or platform used for purchase.

8. Taxes and Fees

Prices may include or exclude taxes depending on region and payment provider.

Users are responsible for any applicable taxes, fees, currency conversion charges, or payment provider charges.

9. Payment Providers

Payments may be processed by third-party payment providers.

These providers may collect and process payment information according to their own terms and privacy policies.

We may receive transaction confirmation, order ID, amount, currency, payment status, and other information needed to provide access and support.

10. Failed or Reversed Payments

If a payment fails, is reversed, refunded, charged back, or flagged as suspicious, we may:

• Cancel paid access
• Remove coins or VIP access
• Restrict related features
• Suspend or limit account/session access
• Request additional verification
• Take action against payment abuse

11. Fraud and Abuse Prevention

Users must not:

• Use stolen payment methods
• Abuse promotions
• Exploit payment bugs
• Resell coins or gifts
• Transfer virtual items outside approved flows
• Use chargebacks deceptively
• Bypass payment systems

Violations may lead to access restrictions and loss of paid features, subject to applicable law.

12. Refunds

Refunds are governed by our Refund Policy.

Purchases involving digital items, consumed coins, sent gifts, or used VIP access may have limited refund eligibility.

13. Changes to Payment Terms

We may update these Payment Terms from time to time.

Continued use of paid features after changes means you accept the updated terms.

14. Contact

For payment questions, contact us through the support channel on our Contact page. Please include your order ID or transaction details when requesting payment support.